What is the Process?

Send me and e-mail at samantha@calligraphybydesign.com or text me at (919)607-8684. Please include the following information:

  • Products that you need and the quantity;
  • Date that you would like to have your products back in your possession;
  • Color that you would like everything to be (if you're not sure, that's what I'm here for!);
  • If you have a picture(s) of any ideas that you like, sending those are also helpful. If not, that is no problem!

I will respond back to you as soon as I am able with a quote and any additional questions so I can help you plan the rest!

Once we have agreed to an initial quote, please mail any items required and e-mail a finalized guest list in a Word document to Samantha@CalligraphyByDesign.com. If I notice any errors or questions, I will e-mail you and if any changes need to be made, I will e-mail the list to you for your approval before starting with your project.

Once I have received your items (envelopes, invitations, etc.) you will receive a confirmation e-mail or text (your preference) of receipt and that I have started your project. I will do one "sample" and confirm that you approve of the style, color, spacing, etc.

When your project is completed, I will mail your items and contact you with a tracking number so everything is not lost! You will have all items returned to you minus approximately 5-10 envelopes (depending on the size of your wedding) unless otherwise noted so as to do any changes necessary or add guests who may not have been initially in the list. Please try to minimize the amount of guests with errors by being very diligent in your finalized guest list review.

A deposit of 50% of the total cost of your project is due upon signing of your contract. If you cannot do 50% that day, I may accept special circumstances of 25% due at signing but the other 25% will be due before your project is started.

If services are cancelled, there may or may not be a refund based on the guidelines set forth in your signed contract.

 

If you have any other questions, please don't hesitate to shoot me an e-mail or text and I'd be more than happy to answer any questions you have!